Are the items limited stock?
All items in this launch are pre-order items, however they will have limited stock and can sell out.
How do I get the Lunar Client in-game cloak?
Before checkout you will be asked to input your "Minecraft username". Make sure this is the exact username you use for logging into Minecraft! The cloak that matches the merch design(s) in your order will then be applied to your account via the Lunar client.
How much is shipping?
Shipping and handling in the United States is determined by location and weight of the items purchased.
Shipping to customers outside the U.S. is based on the weight of items purchased.
How long does it take for my order to ship?
All products are pre-order products.
Order containing only the 3D Moon Tee, Butterfly Tee, or Butterfly Hoodie are expected to begin shipping mid to late December.
Orders containing a 3D Moon Tee Color Block Hoodie, Astronaut Color Block Hoodie, or Windbreaker will ship around mid February as these custom products take a much longer time for production and shipping.
If orders contain a Color Block Hoodie or Windbreaker the entire order will ship around mid February.
International Customers: International shipping takes longer to ship. Depending on your country, your order could take up to several weeks to arrive at your location once it has shipped from our warehouse.
What is your return/cancellation policy?
You can check out our complete Returns & Exchanges policy here.
What payment options do you accept?
We accept all major credit cards, Google Pay, Apple Pay, PayPal, and ShopPay payment installments.
Do you ship to my country?
Due to a change in shipping policy, Merch Gardens no longer offers shipping to the following countries and regions:
Algeria, Angola, Ascension Island, Benin, Botswana, Brazil, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Chile, Comoros, Congo - Brazzaville, Congo - Kinshasa, Côte d'Ivoire, Djibouti, Equatorial Guinea, Eritrea, Estonia, Eswatini, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Kyrgyzstan, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Morocco, Mozambique, Namibia, Niger, Nigeria, Russia, Rwanda, São Tomé & Príncipe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, St. Helena, Sudan, Tanzania, Togo, Tristan da Cunha, Tunisia, Uganda, United Arab Emirates, Western Sahara, Zambia, Zimbabwe
Is there anything else international customers need to know?
PLEASE NOTE: ALL INTERNATIONAL ORDERS MAY BE SUBJECT TO IMPORT DUTIES AND FEES BASED ON YOUR COUNTRY'S POLICIES.
Merch Gardens cannot be held responsible for any extra charges you may incur from your country's import duties, as they are collected from the receiving party after shipment.
U.K. CUSTOMERS: DUE TO A RECENT CHANGE IN U.K. CUSTOMS POLICIES, YOU MUST PAY A 20% VAT CHARGE AT CHECK-OUT. WE REMIT THESE TAXES TO THE U.K. GOVERMENT ON YOUR BEHALF.